The Company Profile

PRIME STRATA SUPPORT SERVICES INC, was founded in July 2016.  We are a boutique outsourcing company focusing on supporting companies in Sydney Australia that aims to provide exceptional customer, and employee experiences for our clients and staff.

We recognize that our employees are the key to the company’s success. We know that staff retention, motivation and development are critical to satisfying the needs of our clients.  Therefore, we place special emphasis on selecting, rewarding, and continuously educating our employees. 

 

Our Mission

Dedicated to provide superior offshore back-office support for Australian Companies

Our Vision

To provide superior customer services

To optimize employee training and development

To enhance staff efficiency

To recruit additional Strata management / Corporate clients

 

Our Core Values 

Passion

We aim for the extra distance in all our commitments, striving to do our best at all times.

Respect

We acknowledge and respect differences with co-workers and clients focusing on ensuring teamwork and supporting one another. We respect diversity and harness our individual strengths for our common goal.

Integrity

We demonstrate honesty, fairness, and openness in all our interactions, behavior and practices with a willingness to admit mistakes. We aim to lead by example and are aware of the consequences of our actions, weighing them carefully before acting upon them.

Motivated

We aim to achieve accuracy over quantity, doing one's best at all times and fulfilling our commitments

Excellence

We set the standard through a commitment to excellence, innovation, ongoing learning and continuous work & self-improvement. We strive to perform at our best and maintain Godly principles in all of our actions.

Outsourcing Benefits with PSSSI

We have highly trained professional staff; A dedicated customer centric team working for you; Advanced network infrastructure ; Work set up is linked directly to your onshore team via Sonic Wall and guaranteed at least a 60% saving in staffing costs.